Consumer issues

Pipex Part 3: Just when you thinks it’s safe to come out…..

16 July 2009

You know those horror films when it’s five minutes to the end and all the creepy things have been destroyed and the good people are hugging in the  sunshine, and then…..the claw-like hand emerges from the freshly dug grave. Oh the shock… That was kind of my feeling when the post arrived yesterday. For those [...]

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Pipex Part 2: The story is over —with a little animal help

6 July 2009

A knock on the door —a heavy knock that means business, one that cannot be ignored—caught my attention this morning. This is it, I think, The Summons. Pipex have finally carried out their threat to take me to court. It turned out to be a Jehovah’s Witness who gave me a leaflet about how to [...]

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Pipex Part 1: A horrid tale of an evil phone service provider

3 July 2009

Sometimes you just have to rant—the soul demands it. My rant today concerns Pipex, a dreadful and possibly fraudulent telecommunications company. The general level of customer service is incredibly low in this industry and complaints about it are all too common but Pipex stands out from the crowd for it’s appalling standards. I must add [...]

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